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How to Use the Auxo Workshop Mobile App

How to operate the Auxo Workshop Mobile App

Updated over a week ago

🚀 Getting Started

📥 Download the App

First you will need to download the Auxo Workshop Mobile app from the app store for your device:

🔑 Log In

  1. Open the Auxo Workshop Mobile app on your mobile device.

  2. Log in to your account.

Don't have an Auxo Workshop subscription yet? Sign up for a free trial and get started today! Auxo Workshop Trial 📲 https://auxosoftware.com/workshop/

📝Note: The Auxo Mobile app is designed for Technicians. To access your job list and time clocking, ensure your profile in Auxo Workshop has the "Can be Allocated to Jobs" setting enabled.

🧭 General Navigation

  • Top Navigation Bar: Shortcuts to your notifications and other important alerts. The Auxo icon will also return you to the Home screen.

  • Bottom Navigation Bar: Shortcuts to navigate to the Home screen, Jobs list, and Clock (time-clocking).

🏠 Home

On the Home screen, you will find the Today's Work tile, showing a summary of the jobs lined up for today, with a progress indicator. Click to open your job list for today.

📝Note: The Auxo Mobile app is designed for Technicians. To access its key features, ensure your profile in Auxo Workshop has the "Can be Allocated to Jobs" setting enabled. This way, you'll see all the jobs assigned to you when you log in.

📋 Jobs

The Job list is opened by clicking the Today's Work tile (shown above) or clicking the Jobs icon on the bottom navigation bar.

This lists a summary of all jobs assigned to you, including vehicle details, job status, job number, and basic details of the work required.

Click on any job to open the job details screen for the selected job.

You can use the Search field at the top of the Job list to search for jobs by rego, vehicle details, customer name or job number. The search results will also include unassigned jobs and jobs assigned to other technicians.

🔍 Job Details Screen

After selecting a job from the job list, you’re shown the details of the selected job:

  • Customer: Click the Customer section to view/edit customer details

  • Vehicle: Click the Vehicle section to view/edit vehicle details

  • Readings: Click the Readings section to view/edit the vehicle’s readings (odometer, service due dates, etc.).

  • Services: Displays the list of services on the job, estimated duration, and assigned technician.

    • Click on a specific service to see more details.

    • After clicking on a service, you can:

      • Swipe left on the Section/Service name to show a Youtube icon:

        • Clicking the YouTube icon and YouTube will open YouTube with details from the vehicle (make, model, year etc) and the name of the service, to help quickly find relevant demonstrative videos.

      • Add/Update Parts:

        • Swipe right on a part line to delete it from the service

        • Tap a part line to edit the part details

        • Click Add Part to add a new part

          • You can either:

            • Enter part details manually

            • Click the Search icon beside the Part No field to search your inventory by part number

            • Click Scan Barcode which will open your mobile devices camera, you can then scan the barcode and if it matches the barcode of a part in your inventory, its description etc. will appear.

  • Time Clocking

    • The green bar at the bottom of the job details screen is for Time Clocking

    • Click "Clock On" to clock into the current job.

      • Note: Clocking On to a job will set the status of the job to In Progress

    • Once clocked in, the time clocking bar turns blue and displays a timer with the duration clocked into the current job

    • Click the pause icon to pause or clock off this job and select from the following options:

      • Job In Progress – The default clock-off reason. This will keep the status of the Job as “In Progress” but pause the timer, you can click Clock at the bottom of the mobile app and see this paused job, and click the play/time icon to resume the timer.

      • Waiting For Parts – Selecting this option will apply a “Waiting for Parts” tag will to the job.

      • Approval Required – Selecting this option will apply an “Approval Required” tag to the job.

      • Job Completed – Selecting this option will change the status of the job to Completed.

📝 Notes for Time Clocking:

  • You can clock into a job or a specific section of a job.

  • You must stop or pause your current job to clock into another.

  • Clocking into a specific section ensures the labour charge is assigned correctly.

  • You cannot clock-in to an invoiced job.

  • Multiple technicians can clock in to the one job and they can also clock in to services within the job that are not specifically allocated to them.

  • For more information on administering time sheets and reporting on labour please see our Time Sheets article here.

  • Job Notes: Click "Notes" at the bottom to add internal notes.

💡Tip: Use the microphone for voice-to-text to save time and reduce spelling errors when adding Internal Notes.

  • History: Click "History" at the bottom to view the vehicle's service history.

🚧 Coming Soon - Images! The ability to take and attach photos to a job.

⏲️ Clock (Time Clocking)

By clicking into the Clock button (in the bottom navigation bar), you can view all paused and in-progress jobs, resume them, or clock off.

Clocking Into Non-Jobs

If you're not currently logged into a job you can click the "Start Non Job" button and choose from any of the following 'non-job' tasks to clock into:

  • Admin

  • Break

  • Cleaning

  • Collections

  • General

  • Lunch

🚫 Limitations of the Mobile App

  • Cannot add jobs and customers

  • Can only view existing jobs.

These functions will need to be completed in Auxo Workshop using a web browser on your on your PC, laptop, or tablet.


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