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❓Auxo Workshop FAQ

Quick answers to common questions about how Auxo Workshop works.

Updated over a week ago

This article is a living document and will continue to grow over time as more frequently asked questions are added across different areas of Auxo Workshop.

Stock & Inventory

What is catch up average cost?

Catch up average cost is how Auxo Workshop applies the real purchase cost of parts that were used before they were received into stock. When stock goes negative and is later received, the system catches up the missing cost so stock valuation and job costs remain accurate.

Why did my average cost suddenly jump?

This usually occurs when a part was issued before it was received and there was no earlier cost available. When the part finally arrives, Auxo Workshop applies the full cost to what is left in stock, which can make the average cost appear high.

Is this a bug or miscalculation?

No. This behaviour is expected. Earlier usage did not yet have a real purchase cost recorded, so the system applies the correct value once it becomes available.

When does the average cost change?

Average cost only updates when stock is received, stock is returned, or a supplier credit is processed. Issuing parts to jobs does not change the average cost.

Why are on job parts not included in average cost?

Parts already issued to a job are considered costed. Including them again would double count the cost and inflate your stock valuation.

Why does using parts before receiving them cause issues?

Because the system must estimate a cost until the real purchase arrives. If no earlier cost exists, the full cost is applied later during the catch up process.

How can I avoid large changes in average cost?

You can reduce cost swings by receiving stock before issuing parts, avoiding negative stock, using direct to job parts for urgent purchases, and watching negative stock warnings in your Parts List.

What should I check if the cost looks wrong?

Check recent stock receipts, whether the part went negative, and whether a cost was available at the time of issue. Once stock is corrected, the average cost usually stabilises automatically.

Does this affect my accounting system such as Xero?

Catch up costing helps keep Auxo Workshop and Xero aligned. If a correction is significant, your accountant may choose to process a one off inventory adjustment in Xero to realign balances.


Xero

Where can I find answers about the Xero integration?

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