Skip to main content
Xero Data Flow

An explanation of how data flows between Auxo and Xero

Updated over a month ago

Xero / Auxo Data Flow

Auxo

Data Flow

Xero

New Customers ====>

<==Synced Customer Data==>

Invoices====>

<==Invoice Credits==>

<==Payments==>

Customer Data

Auxo should be considered the master database for customer data, any new customers created are uploaded to Xero. Once a customer is uploaded to Xero it has been synced between the products, any changes made in Xero will also update Auxo data and vice versa.

Invoices

Within Auxo Jobs are created and built. Once a job is completed and all charges and stories are loaded the job is invoiced. Invoiced jobs are uploaded to Xero as authorised invoices awaiting payment.

Important Points

  • Edits in Xero do not update the Auxo invoice.

    • Changes made in Xero that alter the invoice total can impact the Paid/Unpaid status in Auxo Workshop as the totals will be out of sync

  • An Auxo invoice can be edited until a payment or credit has been match to it.

  • Invoice numbers must be unique - if you're creating invoices in both Auxo and Xero you may receive a sync error in Auxo Workshop if the invoice number generated had already been used in Xero

  • Freight & Discounts will display in Auxo with GST exclusive values (even when the invoicing in Inclusive mode) but in Xero it will show GST inclusive figures. Invoice and GST totals will match, the difference is just the GST basis of these specific values displayed on screen. Example (1) is Auxo, (2) is Xero):

Invoice Credits

Invoice credits should be done in Auxo as they upload to Xero. A Xero credit will not be downloaded into Auxo, but if the Xero credit is matched to a Auxo invoice this will reduce the invoice balance (In Auxo).

Example of a Xero created Credit Note reducing the Auxo invoice balance.

Open image-20240423-232706.png

Payments

Payments to invoices can be processed in either AUXO or Xero.

⚠️We recommend using a payment clearing account to manage payments

Did this answer your question?