Basic Steps
📅 Send Vehicle Reminders
Send reminders for vehicles due for service 2 weeks from now to keep customers informed and encourage bookings.
🔄 Follow Up on No-Show Reminders
Review reminders sent for vehicles that didn’t result in a booking.
If the reminder was sent for next week, send a second reminder to prompt the customer.
If the reminder was sent for this week and still no job was booked, call the customer directly to follow up.
By following these steps, you’ll keep customers engaged, ensure timely bookings, and increase your chances of securing appointments.