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How Email Invoices to Customers
How Email Invoices to Customers

How to email an invoice to a customer in Auxo Workshop

Updated over a month ago

This guide outlines how to send invoices to your customers by email. The following instructions will show you how.

🗒️Note - You can only email an invoice if it has been generated for the job. See the adding and editing jobs article for instructions on generating an invoice.

We have 2 different options to attach Invoices to an email...

Method 1 - Sending from the Invoice List

  • Select the Invoice List in the Jobs section of the side-menu:

  • Select the Invoices you’d like to send and tick the checkbox next to each.

  • Press the Send Email button to open the bulk email screen, confirm recipients and click Next

  • Select the Template - the “Send Invoice” template should be pre-selected for your convenience

  • Ensure the Include Invoice option is ticked

  • Click Send (bottom right) to send the email(s).


Method 2 - Sending Invoice from Within a Job

  • Click on the customer’s email address at the top of the Job to open the Send Email screen

  • Click the Category dropdown and select Invoice

  • Select Template: The “Send Invoice” template should be pre-selected for your convenience.

  • Ensure the Include Invoice option is ticked.

  • Click Send (bottom right) to send the email

📝 Notes:

  • Currently, each email can only have one recipient, and each customer can only have one email address.

  • To change the recipient or send to another party, save the invoice as a PDF and email it manually, or update the customer's email address in the customer details screen.

  • To send yourself copies of all emails sent from Auxo, use the CC and BCC options in the email section in Settings > System Configuration.

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