Workshop Subscription Page Overview
You will find the Workshop Subscription page, under Settings in the side menu:
This page will show you your next invoice due date, your available user licenses (active users), Add-ons and the total value of your next invoice:
For more details on increasing/decreasing your Active Users, see our Adding User Licenses (seats) article.
Self Serve Portal
Clicking the Manage Subscription button on this screen will open the Self-Serve portal, where you can find the following:
Subscription Details
In the white box at the top (1) of the portal will display your current plan and addons, and current pricing (note - this may include discounts that run for a limited time).
Clicking this box will take you to the subscription details page shown below, where you can find more details of your subscription, add/edit payment methods and cancel the subscription
For more details see Cancel Subscription article
Account Information
Clicking in here will display your accounts details entered when you signed up for Auxo Workshop - if any of these details require updating please contact [email protected] so we can update our records.
Billing & Shipping Addresses
You can view and update your businesses billing address by clicking into this field.
Payment Methods - Add/Update Card Details
Here you can update your card details, add new cards and select which card is your primary card that your subscription will be charged to by default. You can add backup cards that will be used if there is a failed payment attempt made to your primary card fails.
⚠️Important Note - you cannot remove your current primary payment method/card without first adding a new credit card and setting it as your primary card.