Skip to main content

How to Upgrade or Downgrade Your Auxo Workshop Subscription Plan

Overview of available plans and how to manage your subscription

Introduction

Auxo Workshop is available in three subscription plans, each designed to support different levels of workshop complexity and growth.


🔹 Auxo Workshop Essentials

For owner-operators who need a simple way to manage jobs.

  • Create and manage jobs

  • Issue invoices

  • Send reminders

  • Add parts to jobs and invoices as typed-in line items (no Inventory menu, parts list or stock levels - see Parts on Essentials vs Pro below)


🔸 Auxo Workshop Pro

For growing workshops ready to expand their capabilities.

Includes everything in Essentials, plus:

  • Manage parts and inventory (Inventory menu with your Parts list, stock levels and Purchase Orders)

  • Estimates and split invoices

  • Tech rates and team management


🔺 Auxo Workshop Elite (Coming Soon)

For busy bays, larger teams, and streamlined operations.

Includes everything in Pro, plus:

  • Marketing automations

  • Customised setup

  • ... and more features coming soon

👉 For a full feature comparison and pricing, visit: https://auxosoftware.com/workshop/pricing/


🔧 Parts on Essentials vs Pro

Parts work differently depending on your plan, so if you can't see a Parts list or an Inventory menu, check your plan first.

On Essentials:

  • There is no Inventory menu in the side menu. That means no Parts list, no Purchase Orders and no stock levels. This is expected: nothing has been lost, archived or hidden.

  • You can still add parts to a job or invoice. On the line item, select Part and type in the description, quantity and price yourself.

  • You can't pick a part from a saved parts list, and stock quantities are not tracked.

On Pro and above:

  • The Inventory menu appears in the side menu, with your Parts list and Purchase Orders.

  • When you add a part to a job or invoice you can choose it from your Parts list, and stock levels are managed for stocked parts.

💡 Tip: If someone says their parts have disappeared or they can't find the Inventory menu, check their plan before suggesting archived parts or a page refresh. On Essentials the Inventory menu is not part of the plan, so those steps will not help. To change plan, see How to Upgrade Your Plan below.


🔍 How to Check Your Current Plan

You can view your current plan in two places:

  • On your monthly subscription invoice

  • In the app:

    • Go to Settings

    • Select Workshop Subscription from the left side-menu

    • Your plan is shown in the Current Plan tile


⬆️ How to Upgrade Your Plan

To upgrade your plan:

  • Click Change Plan on the Current Plan tile

  • This will open the Checkout where you can complete your upgrade

Your new plan will take effect immediately after purchase.


⬇️ How to Downgrade to a Lower Tier

To downgrade your plan:

  • Contact our support team at [email protected]

  • Downgrades take effect at the end of your current billing term (on your next renewal)

  • You are required to provide at least 7 days’ notice before your renewal date
    ⚠️ If less than 7 days’ notice is given, the downgrade may apply to the following renewal period


💡 Tip: Not sure which plan is right for you? Check out the feature comparison on our pricing page or reach out to our support team for guidance.

Did this answer your question?