Skip to main content

SmartCheck Pro: How to Complete a Recheck

Update failed checks and issue a WOF after a re-inspection

✅ What is a Recheck?

A Recheck is required when a vehicle fails its initial inspection. Instead of starting a new inspection, you can re-inspect only the failed items within 28 days of the original check.

  • If the vehicle passes all failed items during the recheck, you can issue the WOF.

  • If any previously passed items now fail, they will be included in the recheck result.


🔍 Accessing the Recheck List

  1. Go to Dashboard → Rechecks.

  2. You’ll see all vehicles eligible for recheck within the 28-day timeframe.

    • Each entry shows Customer Name, Vehicle Details, and Original Inspection Date.

💡Tip: The Rechecks list is actually the Inspection List with a predefined filter applied (Rechecks = Eligible). You can also open the Inspection List and apply this filter manually.


🛠 Reviewing the Failed Inspection

When you select a vehicle from the Rechecks list, you’ll first see the Failed Inspection Summary screen.

This screen shows:

  • FAIL status and original check sheet number.

  • Vehicle details (registration, VIN, make/model).

  • Previous WOF expiry date.

  • Reason for failure (e.g., “14 Road Restraints – Dangerous”).

At the bottom, you have three options:

  • Exit

  • Print / Email (send failed result to customer)

  • Recheck (start the re-inspection process)

Click Recheck to continue.


✅ Completing the Recheck

After clicking Recheck, you enter the check sheet interface:

  • The top shows a progress bar and counters for N/A, Fail, Warning, and Pass.

  • You will note the checksheet number for the recheck is the same as the original checksheet number but with a hyphen then a sequential number added to the end

    • For example the second recheck for checksheet 965400045 would have the checksheet number 965400045-2

  • Each section displays its completion status (e.g., Interior 11/12).

  • Sections turn green when all items are passed.

  • Click into any sections that are not green to complete the required rechecks

  • Previously failed items show a red Fail Summary and must be updated.

  • Enter the current odometer reading in Vehicle Details before finishing.

Updating Items

  • For each failed item:

    • Select Pass, Fail, or Not Applicable.

    • Add comments or measurements if required.

  • Previously passed items can also fail during recheck.


🔍 Review & Submit

  1. Tap Review to check all updated results.

  2. Confirm details:

    • Odometer reading

    • All check statuses

  3. Tap Submit Recheck.


✅ After Submission

  • If the vehicle passes:

    • You'll see the Pass confirmation screen with:

      • Non-VIC integrated: enter the NZTA Authorisation Number manually, using the number provided in the VIC system, along with the Expiry Date and WOF Label

      • VIC integrated: the NZTA Authorisation Number and Expiry Date complete automatically, you only need to enter the WOF Label

    • VIC integrated: a Confirm Required window may appear asking for your Inspector No. before the recheck can be submitted. This is the private ID on your staff record, not your Authority No. Enter your Inspector No. and click Proceed to continue.

  • If the vehicle still fails, it remains in the Rechecks list until the recheck period expires.

📝 Note: When printing or emailing the checksheet after a successful recheck, items that failed on the original inspection but passed on the recheck will appear with a strikethrough in the Reasons for Failure section.


🖨 Printing & Emailing Results

After an inspection is completed, you can print or email the WOF result to the customer.


See Print & Email Results for full steps.

Did this answer your question?