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SmartCheck Pro: How to Complete a Recheck

Update failed checks and issue a WOF after a re-inspection

Updated this week

✅ What is a Recheck?

A Recheck is required when a vehicle fails its initial inspection. Instead of starting a new inspection, you can re-inspect only the failed items within 21 days of the original check.

  • If the vehicle passes all failed items during the recheck, you can issue the WOF.

  • If any previously passed items now fail, they will be included in the recheck result.


🔍 Accessing the Recheck List

  1. Go to Dashboard → Rechecks.

  2. You’ll see all vehicles eligible for recheck within the 21-day timeframe.

    • Each entry shows Customer Name, Vehicle Details, and Original Inspection Date.

💡Tip: The Rechecks list is actually the Inspection List with a predefined filter applied (Rechecks = Eligible). You can also open the Inspection List and apply this filter manually.


🛠 Reviewing the Failed Inspection

When you select a vehicle from the Rechecks list, you’ll first see the Failed Inspection Summary screen.

This screen shows:

  • FAIL status and original check sheet number.

  • Vehicle details (registration, VIN, make/model).

  • Previous WOF expiry date.

  • Reason for failure (e.g., “14 Road Restraints – Dangerous”).

At the bottom, you have three options:

  • Exit

  • Print / Email (send failed result to customer)

  • Recheck (start the re-inspection process)

Click Recheck to continue.


✅ Completing the Recheck

After clicking Recheck, you enter the check sheet interface:

  • The top shows a progress bar and counters for N/A, Fail, Warning, and Pass.

  • Each section displays its completion status (e.g., Interior 11/12).

  • Sections turn green when all items are passed.

  • Click into any sections that are not green to complete the required rechecks

  • Previously failed items show a red Fail Summary and must be updated.

  • Enter the current odometer reading in Vehicle Details before finishing.

Updating Items

  • For each failed item:

    • Select Pass, Fail, or Not Applicable.

    • Add comments or measurements if required.

  • Previously passed items can also fail during recheck.


🔍 Review & Submit

  1. Tap Review to check all updated results.

  2. Confirm details:

    • Odometer reading

    • All check statuses

  3. Tap Submit Recheck.


✅ After Submission

  • If the vehicle passes:

    • You’ll see the Pass confirmation screen with:

      • NZTA Authorisation Number

      • Expiry Date

      • WOF Label Entry

  • If the vehicle still fails, it remains in the Rechecks list until the 21-day period expires.


🖨 Printing & Emailing Results

After completing the recheck, you can print or email the WOF result to the customer.

See Print & Email Results for full steps.

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