➕ Adding Staff
Go to Settings → Staff in the SmartCheck Pro side menu to open the Staff List.
Click Add New Staff on the top right to open the Add Staff screen:
Enter the following details:
Name
Email Address (must be unique)
Role (see Roles Explained below)
If assigning the Inspector role, enter the NZTA Inspector Number exactly as supplied by NZTA. This is required to submit inspections.
Click Save.
📩 Note: When a staff member is added, SmartCheck Pro automatically sends an invite email to the address provided. This email contains a link for the staff member to verify their account and set a password.
Didn't receive the invite email?
Invite emails cannot be resent. If the staff member did not receive their invite email but the address is correct, they should:
Go to the Auxo Workshop login page
Select Reset password
Enter their email address
Use the emailed link to set a password and log in
This works even if the original invite email was missed or has expired.
✏️ Editing Staff Details
Go to Settings → Staff.
Click the Edit icon next to the staff member.
Update details as needed, including Name, Email, or Role.
Click Save.
❌ Removing Access
To revoke access without deleting the staff record, change the staff member's role to No Access and click Save.
👥 Roles Explained
SmartCheck Pro uses roles to control what each staff member can see and do. The right role depends on what the staff member needs to do in SmartCheck Pro.
Role | Description |
Admin | Full access to all inspections and Settings, including Staff management, System Configuration, and Subscription. Required for SmartCheck Pro setup and billing. Can have the Inspector role added to also submit inspections and complete rechecks. |
Operator | Suited to front of house or admin staff who need to work with inspections but do not need access to SmartCheck Pro settings. Can create inspections, navigate through all inspection steps, view completed results, and print or email inspections. Cannot access Settings. Can have the Inspector role added to also submit inspections and complete rechecks. |
Inspector | An additional role assigned on top of Admin or Operator. Required to submit inspections and complete rechecks. Requires a valid NZTA inspector number. |
No Access | Removes access to SmartCheck Pro without deleting the staff record. |
📝 Note: Admin and Operator are mutually exclusive. A staff member holds one or the other, not both. The Inspector role can be added on top of either.
⚠️ Important Notes
These roles are specific to SmartCheck Pro and are separate from Auxo Workshop roles.
If you also use Auxo Workshop, your staff will appear in the SmartCheck Pro staff list, but you must still assign the appropriate SmartCheck Pro role to each staff member who needs access.
All Auxo Workshop users with the Workshop Owner role are automatically assigned the SmartCheck Pro Admin role when SmartCheck Pro is activated.
Email addresses must be unique across all staff.
Inspectors must have a valid NZTA inspector number.