💡 Why it matters: A busy workshop means steady cash flow and a thriving business. Auxo Workshop gives you simple tools to attract new customers, keep regulars coming back, and make booking easy.
Managing your bookings doesn’t have to be complicated. Just follow these 3 simple steps:
Send timely reminders, make booking easy, and use smart communication to keep your calendar full.
1️⃣ Step 1: Drive Repeat Business with Service Reminders
Send service and WoF reminders to customers when their vehicle is due.
This is the MVP for return business and helps fill your calendar in advance.Include your online booking link in every service reminder so customers can book in with just one click.
2️⃣ Step 2: Make Booking Simple for New & Returning Customers
Share your online booking link everywhere customers see you:
Website, Google profile, invoices, SMS, email signatures, and social media.Add a booking button to your website and Facebook page for instant access.
Send booking reminders to customers who already have a booking, to reduce no-shows and keep your schedule running smoothly.
3️⃣ Step 3: Use Smart Communication & Tags to Boost Bookings
Send promotions and campaigns using SMS or email templates for seasonal offers, service bundles, or special events.
Add your online booking link to communication templates so customers can book with one click.
Use tags to organise and target customers for future promotions or reminders.
Tag jobs with “Happy Customer” or “Google Review” to follow up for reviews and encourage referrals.
🥜 In a nutshell:
📅 Keep your calendar full with service reminders and online booking
📣 Use SMS/email campaigns to reach the right customers at the right time
🏷️ Tag jobs to organise follow-ups and drive reviews
⭐ Make it easy for happy customers to spread the word